FAQ
How is your service free?
We are contracted with our partner communities to provide first-class marketing and placement services.
Is my personal information safe?
YES. We follow strict HIPAA compliance protocol to keep your personal information safe.
What if we are not happy with the community we selected?
Elder Care Connect will be more than happy to help you find another community better suited to your unique needs/wants.
How do I know the communities you are referring me to are of the best quality?
Elder Care Connect only partners with the top communities in Las Vegas. Elder Care Connect has thoroughly vetted every single community in its network. This vetting process includes touring the community, meeting with/interviewing the staff and owners, and verifying that all State licensing is in place and all State rules and regulations are being adhered to. We only refer to communities where we would be comfortable placing our loved ones.
In what ways can you help us with the transition?
The Elder Care Connect team can help with any questions related to paperwork. We even have local resources to help with non-emergency transportation, moving services, and real estate needs.